If you purchased your timepiece directly from our website, and you think the repair will be covered under our 24-months warranty, kindly contact us, and we will assist you, directly, to the best of our ability. Contact us at firstname.lastname@example.org
For warranty repair, the defective watch must be registered as soon as possible. You can simply contact us via the contact form below or at email@example.com.
Here is some information we need from you:
1. Please explain the error in as much detail as possible.
2. In case of an evident defect, please attach visible documentation such as a photo or short video.
3. Let us know the unique serial number that you find on the back of your watch, starting with #.
If your watch is damaged in a manner that is not covered by warranty terms, please email our support team via the contact form or at firstname.lastname@example.org and we will arrange out of warranty resolution for a reasonable fee.