I received my parcel, but my order is incomplete or missing - what do I do? Oliver Theis Berthelsen October 04, 2018 15:51 Updated Follow If you receive your package and it does not contain what you have ordered, please contact us immediately on firstname.lastname@example.org. We'll do all we can to fix this boo-boo up as soon as possible. Related articles Which countries do you ship to? What payment options do you accept? What is your return policy? Are Nordgreen watches covered with warranty? How long does it take for my order to be shipped? Comments 0 comments Please sign in to leave a comment.