We encourage you to contact the courier directly if the order has already left our warehouse. You can find your courier by following your "track and trace" link in your shipping confirmation.
Articles in this section
- Will I have to pay any additional taxes or duties?
- Can I pick up my package from a pick-up point?
- My order has already been shipped, can I still change my address?
- Can you ship to a P.O. box?
- How long does it take for my order to be shipped?
- Which countries do you ship to?
- I received my parcel, but my order is incomplete or missing - what do I do?