We are so sorry to hear that!
You potentially have an error simply because you did not choose any strap which would be added to your order.
1. Choose a watch with a strap combination.
2. Add an extra strap own your choice.
3. Apply FREESTRAP code at the checkout stage.
The discount subtracts the extra strap cost.
However, if you select a bundle, it counts the whole group of products as a bundle and does not consider it a strap individually. So, you can either select an extra strap apart from the bundle that you created and use the code to get that extra strap for free; or you may create a bundle with one less strap and select the third one that you want separately so that it counts as an individual item and can apply the code.
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