We are sorry for the confusion! Once our warehouse creates a shipping label, you immediately receive the tracking link. Usually, there are no issues with the tracking, and the concern is that it becomes active once it is on the way to you.
Please note that it can take up to 24 hours for the tracking to activate with our express shipping options. If you have ordered via postal service to the EU, it can take up to 72 hours.
In general, free postal delivery has an estimated delivery of 4 - 7 working days from the shipping date. We advise you to contact us immediately if, after 6 business days, you cannot track your package or it has been on hold for too long.
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