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  1. Frequently Asked Questions
  2. SHIPPING & DUTIES

SHIPPING & DUTIES

Reaching from placing to changing an order until delivery and shipping

Shipping & Delivery

  • How can I track my order?
  • My tracking link does not work
  • Are you missing a strap?
  • How long does it take for my order to be shipped?
  • How long does delivery take?
  • Missing or incomplete order?
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Ordering & Confirmation

  • How does the 'Try before you buy' option work?
  • How do I use multiple discount codes?
  • Why have I not received an order confirmation by e-mail?
  • Why can't I see my order in my account?
  • How can I redeem a voucher code?

Change & Cancel

  • Can I cancel my order?
  • Can I change my order?
Frequently Asked Questions
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