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Nordgreen Support

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Latest activity by Nordgreen Support
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    Nordgreen Support created an article,

    How can I track my order?

    We send you an order confirmation with tracking number to your email address.  However, you can also easily fine on https://nordgreen.com/pages/_track-your-order. All you need is your order number ...

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    Nordgreen Support created an article,

    How can I book an appointment?

    There are 2 easy ways to book an appointment. (Desktop - please scroll down for mobile version! ) 1. Visit our Virtual shopping page to book an appointment. OR 2.If you have specific model that you...

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    Nordgreen Support created an article,

    Nordgreen's Sustainable Initiatives

    We are trying to protect our environment, starting from small things to change. Carbon Neutral Sustainable Package Giving Back Program If you are more curious about Nordgreen's sustainability, pl...

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    Nordgreen Support created an article,

    What kind of material is used for Nylon Straps?

    100% recycled polyester is used for all our Nylon Straps.Yes, we do care our Mother Earth :)

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    Nordgreen Support created an article,

    How does the 'Try before you buy' option work?

    On Nordgreen's UK webshop www.nordgreen.co.uk , you can order a product to try for 7 days and only be charged if you decide to keep it. Here is how it works: Add the items that you would like to tr...

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    Nordgreen Support created an article,

    Do you offer gift wrapping?

    Yes, we do. You can choose to add gift wrapping in the shopping cart. Here is an example on our desktop version:   And here is an example on our mobile version:  

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    Nordgreen Support created an article,

    When will I get my exchange order?

    We will place the exchange order once we receive your return. You will receive an email notification that we have received the return and created the exchange order. that you will have to confirm. ...

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    Nordgreen Support created an article,

    Create an account

    Making a purchase on our website does not automatically create an account. If you would like to create an account and check the status of your order, you can do so at this link: https://nordgreen.c...

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    Nordgreen Support created an article,

    When can I chat with a customer service representative on the website's Live Chat?

    Our customer service representatives are available on our website's Live Chat from Monday to Friday between 9:00 and 17:00 CET.

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    Nordgreen Support created an article,

    My tracking link does not work

    We are sorry for the confusion! Once our warehouse creates a shipping label, you immediately receive the tracking link. Usually, there are no issues with the tracking, and the concern is that it be...